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Product type image Classic, Rare-to-find Management Books & DVD'
With everything from Management Fundas,to various management techniques ,our Management DVDs are designed to save you time, help you be more creative, and increase your overall productivity and efficiency
Classic,Rare-to-find Management DVD
Title Format Price  
A Team of Eagles (DVD)
CD/Books $49.99 Cart iconAdd to cart
If it Weren't For Customers (DVD)
CD/Books $49.99 Cart iconAdd to cart
2 Guys Named Mike (DVD)
CD/Books $49.99 Cart iconAdd to cart
A Gift from Mrs Timm (DVD)
CD/Books $49.99 Cart iconAdd to cart
Turnabout: Putting Yourself in the Customer's Shoes (DVD)
CD/Books $49.99 Cart iconAdd to cart
Communication
Title Format Price  
The Communication Connection PDF
CD/Books $13.50 Cart iconAdd to cart
The Communication Connection Book
CD/Books $16.95 Cart iconAdd to cart
Customer Service
Title Format Price  
How to Bounce Back from Customer Service Blunders PDF
CD/Books $18.95 Cart iconAdd to cart
10 Ways to Cool Off Hot Customers PDF
CD/Books $7.95 Cart iconAdd to cart
10 Ways to Cool Off Hot Customers
CD/Books $9.95 Cart iconAdd to cart
Magical Customer Service : Creating A Training Programme PDF
CD/Books $11.95 Cart iconAdd to cart
Magical Customer Service: Creating A Training Programme
CD/Books $14.95 Cart iconAdd to cart
Magical Customer Service: Coaching Secret Revealed PDF
CD/Books $11.95 Cart iconAdd to cart
Magical Customer Service: Coaching Secret Revealed
CD/Books $14.95 Cart iconAdd to cart
Magical Customer Service: Implementing a Customer Awareness Programme PDF
CD/Books $11.95 Cart iconAdd to cart
Magical Customer Service: Implementing a Customer Awareness Programme
CD/Books $14.95 Cart iconAdd to cart
Magical Customer Service: Creating Customer Service Teams PDF
CD/Books $15.95 Cart iconAdd to cart
Magical Customer Service: Creating Customer Service Teams
CD/Books $19.45 Cart iconAdd to cart
225 Quick Tips to Put Your Customer First PDF
CD/Books $11.95 Cart iconAdd to cart
225 Quicks Tips to put your Customer First
CD/Books $14.95 Cart iconAdd to cart
Click with Customers: How to Write Effective Customer Service E-mails PDF
CD/Books $22.95 Cart iconAdd to cart
Click With Customers: How to write Effective Customer Service E-mails
CD/Books $28.95 Cart iconAdd to cart
Grouches and Gripes: How to deliver Graceful Service in Challenging Situations
CD/Books $22.45 Cart iconAdd to cart
Rate your Customer Care: 80 Quick Quizzes
CD/Books $23.95 Cart iconAdd to cart
The Customer Service Manager's: IDEA-A-DAY GUIDE
CD/Books $29.95 Cart iconAdd to cart
Grouches and Gripes: How to deliver Graceful Service in Challenging Situations PDF
CD/Books $17.95 Cart iconAdd to cart
Rate your Customer Care: 80 Quick Quizzes PDF
CD/Books $19.15 Cart iconAdd to cart
The Customer Service Manager's: IDEA-A-DAY GUIDE PDF
CD/Books $23.95 Cart iconAdd to cart
How to Develop Powerful Telephone Skills
CD/Books $16.95 Cart iconAdd to cart
How to Develop Powerful Telephone Skills PDF
CD/Books $13.50 Cart iconAdd to cart
Leadership
Title Format Price  
2nd Effort Comprehensive Coach's Guide PDF
CD/Books $7.95 Cart iconAdd to cart
2nd Effort Professional Personal Guide PDF
CD/Books $7.95 Cart iconAdd to cart
Best in Field Comprehensive Meeting Leader Guide PDF
CD/Books $23.50 Cart iconAdd to cart
Best in Field Participant's Guide PDF
CD/Books $4.40 Cart iconAdd to cart
Best in Field Participant's Guide
CD/Books $5.50 Cart iconAdd to cart
The Call Center Monitoring and Coaching Guidebook PDF
CD/Books $19.95 Cart iconAdd to cart
The Call Center Monitoring and Coaching Guidebook
CD/Books $24.95 Cart iconAdd to cart
Stress Stoppers PDF
CD/Books $15.95 Cart iconAdd to cart
Stress Stoppers
CD/Books $19.95 Cart iconAdd to cart
The Team Leader's IDEA-A-DAY GUIDE
CD/Books $29.95 Cart iconAdd to cart
The Team Leader's IDEA-A-DAY GUIDE PDF
CD/Books $23.95 Cart iconAdd to cart
Public Relations
Title Format Price  
Public Relations HandBook PDF
CD/Books $55.95 Cart iconAdd to cart
Public Relations HandBook
CD/Books $69.95 Cart iconAdd to cart
Sales
Title Format Price  
Close It Right, Right Now PDF
CD/Books $11.15 Cart iconAdd to cart
Close It Right,Right Now
CD/Books $13.95 Cart iconAdd to cart
Sales Promotion HandBook PDF
CD/Books $55.95 Cart iconAdd to cart
Sales Promotion HandBook
CD/Books $69.95 Cart iconAdd to cart
Ringing Up Sales
CD/Books $50.00 Cart iconAdd to cart
Ringing Up Sales PDF
CD/Books $40.00 Cart iconAdd to cart
Dartnell's 30th Sales Force Compensation Survey
CD/Books $59.95 Cart iconAdd to cart
Dartnell's 30th Sales Force Compensation Survey PDF
CD/Books $45.95 Cart iconAdd to cart
The Sales Professional's IDEA-A-DAY GUIDE
CD/Books $29.95 Cart iconAdd to cart
The Sales Professional's: IDEA-A-DAY GUIDE PDF
CD/Books $23.95 Cart iconAdd to cart
The Greatest Direct Mail Sales Letters of All Time
CD/Books $91.95 Cart iconAdd to cart
The Greatest Direct Mail Sales Letters of All Time PDF
CD/Books $65.65 Cart iconAdd to cart
Team Work
Title Format Price  
Workplace Conflict : How to Get Past It and Get on with the Job PDF
CD/Books $24.35 Cart iconAdd to cart
Workplace Conflict: How to Get Past It and Get on with the Job
CD/Books $30.45 Cart iconAdd to cart
What would you do? Answers,Tips,Solutions to Your Most Pressing Team Troubles PDF
CD/Books $23.95 Cart iconAdd to cart
What Would you do? Answers,Tips,Solutions to Your Most Pressing Team Troubles
CD/Books $28.00 Cart iconAdd to cart
55 Quick Communication Quizzes: How do your skill rate ?
CD/Books $17.95 Cart iconAdd to cart
Your Team Playbook: 52 Skill-Building Activities
CD/Books $24.95 Cart iconAdd to cart
55 Quick Communication Quizzes PDF: How do your skill rate ?
CD/Books $14.35 Cart iconAdd to cart
Your Team Playbook: 52 Skill-Building Activities PDF
CD/Books $19.95 Cart iconAdd to cart
Communicate For Success: Building Relationships Through Worksplace Technology
CD/Books $14.95 Cart iconAdd to cart
Communicate For Success: Building Relationships Through Worksplace Technology PDF
CD/Books $11.95 Cart iconAdd to cart
How To Make Teamwork Work
CD/Books $16.95 Cart iconAdd to cart
How To Make Teamwork Work PDF
CD/Books $13.50 Cart iconAdd to cart
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